Here are some of the frequently asked questions (FAQ’s) about the new Charlie Ratchford Centre:

  1. Why does the Charlie Ratchford Centre need to move?


The current centre is at the end of its life and does not meet the needs of the community.




  1. What is CIP and how does this project fit into it?


Camden Council’s Community Investment Programme (CIP) enables the council to invest in new schools, homes and community facilities. Replacing an old facility at Crogsland Road which is at the end of its life with a new and modern one is exactly the sort of project the CIP aims to deliver.




  1. What will happen to the current Charlie Ratchford Centre during construction?


The current function of the Charlie Ratchford Centre will be unaffected during construction and the community will go on using it as before.




  1. What will happen to the current Charlie Ratchford Centre once the new one is built?


Once the new Charlie Ratchford Centre on Crogsland Road is completed Vistry Partnerships will bring forward a residential development for the site of the old Charlie Ratchford Centre on Belmont Street. The details of the development are being worked up. It is expected to be for around 100 homes. We intend to consult the local community on the plans in the new year.




  1. Will the developments include affordable housing?


Yes. The two developments together will bring forward a minimum of 50% affordable housing. The exact breakdown and types of housing are still to be decided.




  1. How do the facilities in the new centre compare to the old?


The new centre will provide 38 extra-care homes for older people to help them live independently. There will be communal space on the ground floor so people can socialise and residents can enjoy a hot meal. Camden Carers Service will also be based on the ground floor and will continue to provide advice and support to those who give care.




  1. When did the project get planning permission and were the community consulted?


The new centre was granted planning permission in 2015. Prior to permission being granted, the local community were consulted. The views of the community were considered as part of the design process.




  1. Who is Vistry Partnerships and what is its relationship with Camden Council?


Vistry Partnerships is Camden’s development partner for this project. It will build the new Charlie Ratchford Centre on Crogsland Road. Once it is completed it will bring forward a residential scheme on the site of the current Charlie Ratchford Centre on Belmont St.




  1. Will there be disruption to the operations of the current Charlie Ratchford Centre during construction?


We will put in place measures to control noise, vibration and other by-products of construction. These measures will aim to minimise any disruption to local residents and users of the existing Charlie Ratchford Centre.

The Camden Carers Service will continue to operate from the existing building during the construction of the new centre.




  1. When will work on Crogsland Road begin?


Preparations are planned to start on site in November 2018 and construction is planned to begin in early 2019.




  1. How long will the work take?


From the start of construction of the new Charlie Ratchford Centre, we anticipate that the works will take about 20 months.




  1. Will the road be closed or parking restricted during the work?


We will keep disruption to a minimum and we will give plenty of notice.

We may have to close Crogsland Rd to bring cranes in and out. The road may only need to be closed for a few hours, rather than all day or for a whole weekend. However, we may have to restrict parking on Crogsland Road during these times to enable deliveries and loading/unloading bays. This is because the road is fairly narrow. Again, we will give plenty of notice.

Work has been done to ensure residents have access to parking. There will be a loss of 11 parking bays overall for 18 months, less than half of the previously discussed figure of 23 spaces, as parking officers have now agreed that the 12 Pay and Display parking bays on Crogsland Rd will also be made available for the use of Crogsland Road residents who are CPZ permit holders. Bays will be suspended during the whole period to ensure pedestrians and cyclists are safe and deliveries can be made safely in a restricted space.

For the same reasons the road will be made one way for motor vehicles for the period of the work.




  1. Will deliveries cause traffic problems at peak times, including the beginning and end of the school day?


All deliveries will be organised so as not to put at risk the health and safety of pupils and staff entering and leaving Haverstock School, and not to disrupt the drop off and pick up of pupils at other local schools. We will also take account of other peak traffic times.




What will the working hours be during the construction work?


As discussed with the CWG, working hours will be from 8am to 6pm Monday to Friday and occasionally from 8am to 1pm on Saturdays. There won’t be any work on Sundays or on public holidays.

The CWG asked that noise levels are kept to a minimum from 8am to 9am, particularly on Saturdays. Vistry Partnerships said they understand the issue and will do their very best.




Where will the on-site team have their offices and welfare area?


There will be porta cabins erected in the grass area next to the current Charlie Ratchford Centre for this purpose. The team will not use any rooms inside the centre itself. Vistry Partnerships have submitted a planning application for these porta cabins (planning application number 2018/5597/P).




  1. What will be the height of the new Charlie Ratchford centre?


A UXO (Unexploded Ordnance) survey and subsequent report has been completed. Following recommendations in the report, we will be employing a specialist to undertake testing of the site. These tests will occur before excavations on the site.




  1. How will you address the party wall with the terraced houses on Crogsland Road?


A party wall agreement will be setup between the relevant parties. We have appointed a party wall surveyor who has contacted residents to form the necessary agreement. Works will not be undertaken that may affect the terraced houses until an agreement is in place.




  1. How often will the Construction Working Group meet and who is invited to meetings?


The Construction Working Group (CWG) will meet approximately every two months, or as necessary. The first CWG event was held on 30thOctober. We agreed the terms of reference for the group. The second meeting was held on the 26thNovember 2018.

Local residents and key stakeholders in the area are encouraged to sign up to join the CWG to work with the group, to be kept informed of the works and to build relationships with the project team.





If you would like to know more, please contact Joe Abel at

Local Dialogue on:

                020 7036 3536                                Joe.abel@localdialogue.com